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Tuesday, October 29
 

8:00am PDT

Registration
Tuesday October 29, 2024 8:00am - 9:00am PDT
TBA
Tuesday October 29, 2024 8:00am - 9:00am PDT
TBA
  General

9:00am PDT

Plenary
Tuesday October 29, 2024 9:00am - 10:00am PDT
Newport/San Clemente/Laguna
What's new in Therap!
Tuesday October 29, 2024 9:00am - 10:00am PDT
Newport/San Clemente/Laguna
  General

10:20am PDT

Introduction to Billing
Tuesday October 29, 2024 10:20am - 11:10am PDT
La Jolla
Overview of Therap's billing process. Review methods of data collection, generating billing and additional steps.
Speakers
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
Tuesday October 29, 2024 10:20am - 11:10am PDT
La Jolla
  Billing

10:20am PDT

GER (SIR) in Therap
Tuesday October 29, 2024 10:20am - 11:10am PDT
Santa Ana
Review of Therap's General Event Report (Incident Report) module. How to complete a GER, review and approval process for the GER, and reporting options for GER trend analysis.
Speakers
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001 Joined the Therap Team: 2011 Part of the Following Teams: Sales What are you most excited for at Nationals this year: Reconnecting with friends I have not seen in years. Most Memorable Therap Trip: Denver. Have been to 47 US States (majority through my Therap... Read More →
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services
Started in the field: 1992 Joined the Therap Team: 2009  Part of the Following Teams: Government Business Development Sales State Accreditations: Certified Professional Life Coach What are you most excited for at Nationals this year? Being in person with our Therap community! Most... Read More →
Tuesday October 29, 2024 10:20am - 11:10am PDT
Santa Ana
  Intermediate / Advanced

10:20am PDT

Introduction to Therap
Tuesday October 29, 2024 10:20am - 11:10am PDT
Newport/San Clemente/Laguna
High level overview of the solutions that Therap has to offer.
Speakers
avatar for Andrew Brown

Andrew Brown

Business Development Territory Manager, Therap Services
Tuesday October 29, 2024 10:20am - 11:10am PDT
Newport/San Clemente/Laguna
  Introductory / Beginner

10:20am PDT

Individual Plan in Therap: IPP
Tuesday October 29, 2024 10:20am - 11:10am PDT
Costa Mesa
Overview of the Individual Plan module and all of the elements that can be entered into an Individual Plan Template to customize and meet your needs for IPPs and other documentation.
Speakers
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
Tuesday October 29, 2024 10:20am - 11:10am PDT
Costa Mesa
  Working Smarter Not Harder

11:20am PDT

Methods of Data Collection
Tuesday October 29, 2024 11:20am - 12:10pm PDT
La Jolla
Which method of data collection is right for you: Attendance, Case Notes, or ISP Data.
Speakers
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
Tuesday October 29, 2024 11:20am - 12:10pm PDT
La Jolla
  Billing

11:20am PDT

A Case Study in Therap: The Adult Skills Center
Tuesday October 29, 2024 11:20am - 12:10pm PDT
Santa Ana
Learn about innovative ways a provider in California is using the Therap system!
Speakers
avatar for Andrew Brown

Andrew Brown

Business Development Territory Manager, Therap Services
User Presenters
avatar for Kelly Grimes

Kelly Grimes

Senior Clinical Director, The Adult Skills Center
Kelly Grimes is a Board Certified Behavior Analyst and the Senior Clinical Director and Quality Management Director for the Adult Skills Center (TASC). TASC serves adults with intellectual/developmental disabilities and mental health diagnoses in home, community and vocational settings... Read More →
Tuesday October 29, 2024 11:20am - 12:10pm PDT
Santa Ana
  Intermediate / Advanced

11:20am PDT

Training your Employees to Use Therap
Tuesday October 29, 2024 11:20am - 12:10pm PDT
Newport/San Clemente/Laguna
Review of all of the training components available in our help and support site so you can effectively and efficiently train users of your Therap account.
Speakers
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
Tuesday October 29, 2024 11:20am - 12:10pm PDT
Newport/San Clemente/Laguna
  Introductory / Beginner

11:20am PDT

ISP Program Workshop Part 1
Tuesday October 29, 2024 11:20am - 12:10pm PDT
Costa Mesa
Start to finish overview of how to set up ISP programs in Therap. Including Scoring Methods, Tasks and tips to maximize your data collection!
Speakers
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001 Joined the Therap Team: 2011 Part of the Following Teams: Sales What are you most excited for at Nationals this year: Reconnecting with friends I have not seen in years. Most Memorable Therap Trip: Denver. Have been to 47 US States (majority through my Therap... Read More →
Tuesday October 29, 2024 11:20am - 12:10pm PDT
Costa Mesa
  Working Smarter Not Harder

12:10pm PDT

LUNCH
Tuesday October 29, 2024 12:10pm - 1:00pm PDT
Atrium
Tuesday October 29, 2024 12:10pm - 1:00pm PDT
Atrium
  General

1:10pm PDT

Using the California Regional Center Billing Report
Tuesday October 29, 2024 1:10pm - 2:00pm PDT
La Jolla
Review of California Regional Center Report. Will review the mapping and billing process, including manual claims reconciliation.
Speakers
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
Tuesday October 29, 2024 1:10pm - 2:00pm PDT
La Jolla
  Billing

1:10pm PDT

All Things Health Related
Tuesday October 29, 2024 1:10pm - 2:00pm PDT
Santa Ana
Dive into Health Documentation: Health Tracking, MARs, Health Plus, Reports and Quality Assurance of your health data.
Speakers
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
Tuesday October 29, 2024 1:10pm - 2:00pm PDT
Santa Ana
  Intermediate / Advanced

1:10pm PDT

Community-Based Employment Services in Therap
Tuesday October 29, 2024 1:10pm - 2:00pm PDT
Newport/San Clemente/Laguna
We will learn how employment specialists and job coaches can create a database of their employers, contacts, and jobs in Therap. We will explore how to use Employment History to review information about an individual's past and current jobs, wages, benefits, skills, interviews, milestones, and more!
Speakers
avatar for Andrew Brown

Andrew Brown

Business Development Territory Manager, Therap Services
Tuesday October 29, 2024 1:10pm - 2:00pm PDT
Newport/San Clemente/Laguna
  Introductory / Beginner

1:10pm PDT

ISP Program Workshop Part 2
Tuesday October 29, 2024 1:10pm - 2:00pm PDT
Costa Mesa
Continuation from Part 1 and showing how to enter ISP Data, ISP Data reporting, ISP Data Dashboard and Report Library reports.
Speakers
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001 Joined the Therap Team: 2011 Part of the Following Teams: Sales What are you most excited for at Nationals this year: Reconnecting with friends I have not seen in years. Most Memorable Therap Trip: Denver. Have been to 47 US States (majority through my Therap... Read More →
Tuesday October 29, 2024 1:10pm - 2:00pm PDT
Costa Mesa
  Working Smarter Not Harder

2:10pm PDT

Reporting and Utilization of Billing
Tuesday October 29, 2024 2:10pm - 3:00pm PDT
La Jolla
Review of Billing Reports - from in-module reporting such as utilization to agency-wide reporting including Business Intelligence.
Speakers
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
Tuesday October 29, 2024 2:10pm - 3:00pm PDT
La Jolla
  Billing

2:10pm PDT

Business Intelligence in Therap
Tuesday October 29, 2024 2:10pm - 3:00pm PDT
Santa Ana
Overview of Therap's Business Intelligence platform. Join us to discuss Therap's seven Business Intelligence Dashboards, module functionality and set up tips!
Speakers
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001 Joined the Therap Team: 2011 Part of the Following Teams: Sales What are you most excited for at Nationals this year: Reconnecting with friends I have not seen in years. Most Memorable Therap Trip: Denver. Have been to 47 US States (majority through my Therap... Read More →
Tuesday October 29, 2024 2:10pm - 3:00pm PDT
Santa Ana
  Intermediate / Advanced

2:10pm PDT

Using Questionnaires in Therap
Tuesday October 29, 2024 2:10pm - 3:00pm PDT
Newport/San Clemente/Laguna
Learn how to create a Questionnaire to meet your documentation needs in several Therap modules.
Speakers
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
Tuesday October 29, 2024 2:10pm - 3:00pm PDT
Newport/San Clemente/Laguna
  Introductory / Beginner

2:10pm PDT

Scheduling/EVV in California
Tuesday October 29, 2024 2:10pm - 3:00pm PDT
Costa Mesa
High level overview of configuration, scheduling and check-in options, as well as reporting.
Speakers
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services
Started in the field: 1992 Joined the Therap Team: 2009  Part of the Following Teams: Government Business Development Sales State Accreditations: Certified Professional Life Coach What are you most excited for at Nationals this year? Being in person with our Therap community! Most... Read More →
avatar for Andrew Brown

Andrew Brown

Business Development Territory Manager, Therap Services
Tuesday October 29, 2024 2:10pm - 3:00pm PDT
Costa Mesa
  Working Smarter Not Harder

3:10pm PDT

ICF Billing
Tuesday October 29, 2024 3:10pm - 4:00pm PDT
La Jolla
Beginning to end overview of the ICF Billing process in California.
Speakers
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
Tuesday October 29, 2024 3:10pm - 4:00pm PDT
La Jolla
  Billing

3:10pm PDT

DDO: Data Driven Outcomes
Tuesday October 29, 2024 3:10pm - 4:00pm PDT
Santa Ana
An introduction to Therap's DDO Module: How to measure outcomes across your entire agency.
Speakers
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001 Joined the Therap Team: 2011 Part of the Following Teams: Sales What are you most excited for at Nationals this year: Reconnecting with friends I have not seen in years. Most Memorable Therap Trip: Denver. Have been to 47 US States (majority through my Therap... Read More →
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services
Started in the field: 1992 Joined the Therap Team: 2009  Part of the Following Teams: Government Business Development Sales State Accreditations: Certified Professional Life Coach What are you most excited for at Nationals this year? Being in person with our Therap community! Most... Read More →
Tuesday October 29, 2024 3:10pm - 4:00pm PDT
Santa Ana
  Intermediate / Advanced

3:10pm PDT

Behavior Tracking
Tuesday October 29, 2024 3:10pm - 4:00pm PDT
Newport/San Clemente/Laguna
Taking a look at Admin configurations, Plan creation, Data entry, Reporting, and the role of Significant Life Events.
Speakers
avatar for Andrew Brown

Andrew Brown

Business Development Territory Manager, Therap Services
Tuesday October 29, 2024 3:10pm - 4:00pm PDT
Newport/San Clemente/Laguna
  Introductory / Beginner

3:10pm PDT

How to QA Your Data
Tuesday October 29, 2024 3:10pm - 4:00pm PDT
Costa Mesa
Overview of Dashboards, Reports, Quality Assurance for Therap Modules
Speakers
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
Tuesday October 29, 2024 3:10pm - 4:00pm PDT
Costa Mesa
  Working Smarter Not Harder

4:10pm PDT

EVV and Billing Q&A
Tuesday October 29, 2024 4:10pm - 5:00pm PDT
La Jolla
Please bring any remaining/outstanding questions you have to this session in regards to Billing and EVV
Speakers
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
Tuesday October 29, 2024 4:10pm - 5:00pm PDT
La Jolla
  Billing

4:10pm PDT

Unanswered Questions Session
Tuesday October 29, 2024 4:10pm - 5:00pm PDT
Santa Ana
Please bring any remaining/outstanding questions you have to this session.
Speakers
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
Tuesday October 29, 2024 4:10pm - 5:00pm PDT
Santa Ana
  Intermediate / Advanced

4:10pm PDT

California Services Discussion
Tuesday October 29, 2024 4:10pm - 5:00pm PDT
Newport/San Clemente/Laguna
Discuss current topics of interest to California providers.
Speakers
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services
Started in the field: 1992 Joined the Therap Team: 2009  Part of the Following Teams: Government Business Development Sales State Accreditations: Certified Professional Life Coach What are you most excited for at Nationals this year? Being in person with our Therap community! Most... Read More →
avatar for Andrew Brown

Andrew Brown

Business Development Territory Manager, Therap Services
Tuesday October 29, 2024 4:10pm - 5:00pm PDT
Newport/San Clemente/Laguna
  Introductory / Beginner

4:10pm PDT

1:1 Meetings
Tuesday October 29, 2024 4:10pm - 5:00pm PDT
Costa Mesa
Please book your 1:1 meeting at the registration desk in the morning.
Speakers
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001 Joined the Therap Team: 2011 Part of the Following Teams: Sales What are you most excited for at Nationals this year: Reconnecting with friends I have not seen in years. Most Memorable Therap Trip: Denver. Have been to 47 US States (majority through my Therap... Read More →
Tuesday October 29, 2024 4:10pm - 5:00pm PDT
Costa Mesa
  Working Smarter Not Harder
 
2024 Therap California Conference
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Tuesday, October 29
Atrium
Costa Mesa
La Jolla
Newport/San Clemente/Laguna
Santa Ana
TBA
  • Billing
  • General
  • Intermediate / Advanced
  • Introductory / Beginner
  • Working Smarter Not Harder
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